This module will help the Maintenance department in handling its incoming requests for repairs and service. It supports prioritizing requests, assigning them to people, and tracking their status. The system implements a database of Frequently Asked Questions. A simple way to make sure no project issue goes unresolved. Allows technicians to receive and complete work assignments online. Enables mobile workers to receive and complete work via a wireless/mobile device. Utilizes enhanced routing with programmable logic to manage and automate approval and assignment of requests.
Maintenance Module Features:

  • Enables requesters to submit maintenance requests and check status online

  • Works with easy-to-navigate 100% web-based architecture

  • Features enhanced routing with programmable logic for automating assignment of requests

  • Centrally tracks and manages all customer requests

  • Increases productivity by 10-12%

  • Typical paybacks on investment is less than 3 months

  • Records important historical information